Refund Policy
At SKW Sports, we strive to provide high-quality products and services. Your satisfaction is our priority. This Refund Policy outlines the conditions under which refunds are offered.
1. Eligibility for Refunds
Refunds are only applicable for defective, damaged, or incorrect products.
Customized or personalized products (including DTF transfers and printed merchandise) are not eligible for refunds unless there is a manufacturing defect.
Claims must be made within 7 days of receiving the product.
2. How to Request a Refund
To request a refund, please:
Contact us at info@skwsports.com or call +1 (123) 456-7890.
Provide your order number, product details, and photographs showing the issue.
Our team will review your claim and guide you through the return process.
3. Return Process
Approved refunds require the defective product to be returned to us in its original packaging.
Customers are responsible for return shipping unless the product was damaged or incorrect.
4. Refund Processing
Once the returned product is received and inspected, we will notify you of the refund approval.
Refunds will be processed to the original payment method within 7–14 business days.
Shipping fees are non-refundable unless the product was damaged or incorrect.
5. Exchanges
We may offer an exchange for defective products instead of a refund.
Exchanges are subject to product availability.
6. Contact Us
For questions or concerns regarding refunds:
Email: info@skwsports.com
Phone: +1 (123) 456-7890
Address: 123 Sports Ave, Your City, Country